Privacy Policy & Terms of Service

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PRIVACY POLICY

1. Who We Are

Level Up Legion LLC is a fitness coaching business operated by Patrick Tromley, The Level Up Dad, based in Utah. We offer the Foundation Protocol, a 90-day private coaching program for high-performing men. This Privacy Policy explains what personal information we collect, how we use it, and your rights as a user of our website and services.

If you have questions, contact us at: [email protected]


2. Information We Collect

We collect information you provide directly to us and information gathered automatically when you visit our website.

Information you provide:

Name, email address, and phone number when you submit a form or book a call

Billing and payment information processed through our payment provider

Health and fitness information you share during onboarding or coaching sessions

Communications you send us via email, DM, or the War Room app

Information collected automatically:

IP address and browser type

Pages visited and time spent on site

Referring URLs and click behavior

Cookies and similar tracking technologies used to understand site performance


3. How We Use Your Information

We use your information to:

Respond to inquiries and schedule Strategy Calls

Enroll you in the Foundation Protocol and deliver coaching services

Process payments and send receipts

Communicate program updates, check-ins, and support

Send marketing emails if you have opted in (you can opt out at any time)

Improve our website and content based on usage data

Comply with legal obligations

We do not sell your personal information to third parties. Ever.


4. Cookies

Our website uses cookies to track visitor behavior and improve your experience. These include functional cookies that keep the site running and analytics cookies that show us how people use the site.

You can disable cookies in your browser settings. Some features of the site may not work properly if you do.


5. Third-Party Services

We use trusted third-party tools to operate our business. These may include:

Payment processors (such as Stripe) to handle transactions

Email platforms (such as ActiveCampaign or ConvertKit) for communication

Scheduling tools (such as Calendly) to book calls

Analytics tools (such as Google Analytics) to track site performance

The War Room app to deliver program content

Each of these providers has their own privacy policy governing how they handle your data. We only share the minimum information necessary for them to perform their function.


6. Data Storage and Security

Your data is stored on secure servers. We take reasonable technical and organizational steps to protect your information from unauthorized access, loss, or disclosure.

That said, no system is 100% foolproof. By using our website and services, you accept that some risk exists and that we cannot guarantee absolute security.

We retain your personal data for as long as necessary to deliver services and meet legal requirements. You may request deletion at any time (see Section 8).


7. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, contact us immediately and we will remove it.


8. Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you

Correct inaccurate information

Request deletion of your data

Opt out of marketing communications

Lodge a complaint with a relevant data protection authority

To exercise any of these rights, email us at: [your email address]

We will respond within 30 days.


9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy.


TERMS OF SERVICE

1. Agreement to Terms

By visiting theleveluplegion.com, booking a Strategy Call, or enrolling in the Foundation Protocol, you agree to these Terms of Service. Read them before you proceed. If you do not agree, do not use our site or services.

These terms are a binding agreement between you and Patrick Tromley, doing business as The Level Up Legion.


2. Program Description

The Foundation Protocol is a 90-day private coaching program designed for executive dads who are serious about reclaiming their physical performance, mental sharpness, and daily discipline. The program includes:

The Foundation Protocol structure across three pillars

90 days of direct access to Patrick Tromley

The Daily Battle Plan framework

Full access to the War Room app where the program is housed

Program content, structure, and delivery methods may be adjusted at Patrick's discretion to better serve the client's progress.


3. Eligibility

You must be at least 18 years of age to enroll. By purchasing, you confirm that you are legally capable of entering into a binding agreement and that you are not prohibited from doing so under any applicable law.


4. Payment Terms

The current investment for the Foundation Protocol is $5,000 USD.

Payment is due in full at the time of enrollment unless a written payment arrangement has been agreed upon separately

All payments are processed securely through our payment provider

By submitting payment, you authorize the charge to your selected payment method

All prices are listed in USD

If a payment plan is agreed upon and a scheduled payment fails, access to the program and coaching may be paused until the balance is resolved.


5. Refund Policy and Performance Guarantee

We stand behind the Foundation Protocol and the results it produces when the work is done.

The Guarantee: If you complete 90 days of the Foundation Protocol, follow the program as prescribed, and do not lose at least 20 pounds, Patrick Tromley will continue coaching you at no additional cost until you hit that result.

To qualify for the guarantee, you must:

Complete all 90 days of the program

Follow the prescribed nutrition, training, and daily structure protocols

Attend scheduled check-ins and maintain open communication

Document your progress as directed throughout the program

Refund Policy: Outside of the performance guarantee above, all sales are final. We do not offer refunds once the program has been accessed or coaching has begun. This policy exists because we deliver real time, real expertise, and real resources from day one.

If you have a concern about your enrollment, contact us before your start date and we will work with you in good faith.


6. Health and Medical Disclaimer

The Foundation Protocol involves physical training, nutritional guidance, fasting protocols, and lifestyle change. By enrolling, you acknowledge that:

You are voluntarily participating in a fitness program

You have consulted or will consult with a qualified healthcare provider before beginning if you have any pre-existing medical conditions

The Level Up Legion and Patrick Tromley are not licensed medical professionals and nothing in this program constitutes medical advice, diagnosis, or treatment

Results will vary based on individual commitment, physiology, and consistency

You assume full responsibility for your health and safety during the program

If you experience adverse health effects at any point, stop and seek medical attention immediately.


7. Intellectual Property

All content created and delivered by The Level Up Legion — including but not limited to the Foundation Protocol curriculum, the Daily Battle Plan framework, War Room app content, videos, written materials, and coaching methods — is the intellectual property of Patrick Tromley.

You may not copy, reproduce, distribute, teach, or sell any part of this material without written permission. This applies during and after your time in the program.

Violation of this section may result in immediate removal from the program without refund and legal action.


8. Confidentiality

Patrick agrees to keep your personal information, health data, and coaching conversations confidential, except where disclosure is required by law.

You agree to keep any proprietary frameworks, systems, and materials shared within the program confidential. These are not to be shared publicly or with competitors.


9. Client Responsibilities

Getting results requires your full participation. By enrolling, you commit to:

Showing up to your Strategy Call and check-in sessions

Following the program structure with honesty and consistency

Communicating openly when something is not working

Taking ownership of your outcomes

The Level Up Legion provides the system. The results depend on you executing it.


10. Program Termination

Patrick Tromley reserves the right to terminate a client's enrollment at his sole discretion if the client:

Is abusive, threatening, or disrespectful toward Patrick or any staff

Violates intellectual property or confidentiality terms

Provides false information during onboarding

Engages in behavior that undermines the integrity of the program

In the event of termination for cause, no refund will be issued.

If Patrick terminates enrollment for reasons unrelated to client conduct, a pro-rated refund will be offered based on days remaining in the 90-day program.


11. Limitation of Liability

To the fullest extent permitted by law, The Level Up Legion and Patrick Tromley are not liable for:

Indirect, incidental, or consequential damages arising from your participation in the program

Injury or health complications resulting from physical training or dietary changes

Loss of income, business, or opportunity connected to your enrollment

Our total liability in any dispute is capped at the amount you paid for the program.


12. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the State of Utah, without regard to conflict of law principles.

Any dispute arising from these terms or your participation in the Foundation Protocol will first be addressed through good-faith negotiation. If a resolution cannot be reached within 30 days, the dispute shall be submitted to binding arbitration in Utah under the rules of the American Arbitration Association.

You waive any right to participate in a class action lawsuit or class-wide arbitration.


13. Entire Agreement

These Terms of Service, combined with the Privacy Policy above, represent the entire agreement between you and The Level Up Legion. They supersede any prior conversations, representations, or agreements made verbally or in writing.


14. Contact

For questions about these terms or your enrollment, reach out directly:

Patrick Tromley The Level Up Legion theleveluplegion.com [email protected]